Circle of Life Lab & Screening Center
Privacy Terms & Conditions
### **Table of Contents**
1. Definitions
2. Application of Terms and Conditions
3. Price and Payment
4. Services
5. Quality and Liability
6. Key Provisions
7. Delivery
8. Intellectual Property
9. Confidentiality
10. Force Majeure (Unforeseen Circumstances)
11. General Terms and Conditions
12. SMS Communications
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### **1. Definitions**
1.1 **“You“ or “Client“** refers to the individual requesting or receiving services from Circle of Life Lab & Screening Center.
1.2 **“Informational Testing“** means non-legal DNA testing intended solely for personal knowledge and not admissible in court.
1.3 **“Legal Testing“** means DNA testing with documented chain of custody for use in court or legal matters.
1.4 **“Price“** refers to service costs listed online or quoted by staff, subject to change.
1.5 **“Service Agreement“** includes any consent or request forms signed by the client.
1.6 **“Services“** refers to all DNA and related testing provided by Circle of Life Lab & Screening Center.
1.7 **“Website“** refers to our official website: [Insert URL]
1.8 **“Privacy Policy“** refers to our full privacy policy as available on our website.
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### **2. Application of Terms and Conditions**
2.1 These terms govern all service agreements between the client and Circle of Life Lab & Screening Center.
2.2 By using our services, the client agrees to these terms, whether via written consent, signature, or electronic acceptance.
2.3 Any exceptions to these terms must be in writing and signed by an authorized representative.
2.4 Clients must follow all sample collection guidelines and ensure accuracy in the information provided.
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### **3. Price and Payment**
3.1 Prices are subject to change and do not include taxes unless stated.
3.2 Full payment is due before services are rendered unless other arrangements are made.
3.3 Client names on reports must match original request forms. Name corrections may incur a fee.
3.4 Payment may be made by credit/debit card or other methods as specified. Third-party processors may apply.
3.5 No withholdings or deductions are allowed.
3.6 Test results are the property of Circle of Life Lab & Screening Center until full payment is received.
3.7 Refund Policy:
– Full refund if canceled before kit is sent.
– $50 fee if canceled after kit is issued but before samples are returned.
– No refund after the lab receives all genetic samples.
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### **4. Services**
4.1 DNA testing services begin only after full consent is obtained.
4.2 Legal guardians must sign for minors.
4.3 Informational testing is not available to residents of states with restrictions (e.g., New York).
4.4 We reserve the right to adjust services for compliance or safety.
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### **5. Quality and Liability**
5.1 Services are provided with reasonable care and accuracy, subject to external variables.
5.2 Clients are responsible for submitting proper samples.
5.3 We are not liable for inconclusive results caused by insufficient or contaminated samples.
5.4 Accredited U.S. labs are used for all testing. International shipping of samples may occur.
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### **6. Key Provisions**
6.1 All services are provided “as is“ with no warranties beyond those stated.
6.2 Our liability is limited to the amount paid for the service.
6.3 Any claims must be made within 12 months.
6.4 Client agrees to indemnify Circle of Life Lab & Screening Center against third-party claims.
6.5 Samples may be destroyed after testing in accordance with lab policies.
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### **7. Delivery**
7.1 Estimated turnaround times are approximate and may vary.
7.2 Circle of Life Lab & Screening Center is not liable for delays caused by third parties.
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### **8. Intellectual Property**
8.1 No transfer of intellectual property occurs through use of services.
8.2 Both parties retain ownership of their respective materials and information.
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### **9. Confidentiality**
9.1 All client information is treated as confidential and protected with reasonable care.
9.2 Confidential data may not be disclosed or reused without written consent.
9.3 Anonymized data may be used for internal research and quality assurance, unless the client opts out in writing.
9.4 Confidentiality obligations survive termination of any agreement.
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### **10. Force Majeure (Unforeseen Circumstances)**
10.1 Neither party is liable for delays caused by events beyond their control.
10.2 Reasonable efforts must be made to resolve disruptions.
10.3 If an event persists beyond 90 days, either party may terminate the agreement.
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### **11. General Terms and Conditions**
11.1 These terms are binding and may not be transferred without written consent.
11.2 These terms override all prior verbal or written agreements.
11.3 Changes must be in writing and signed by both parties.
11.4 Notices must be in writing and delivered via email, mail, or other verified method.
11.5 These terms benefit only the parties involved.
11.6 Parties are independent contractors; no employment or agency relationship is implied.
11.7 If any part of these terms is invalid, the rest remains enforceable.
11.8 These terms are governed by the laws of the State of Georgia.
11.9 Legal actions must be brought in Georgia courts.
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### **12. SMS Communications**
12.1 By providing your phone number, you agree to receive SMS messages from Circle of Life Lab & Screening Center regarding services and updates.
12.2 You may opt out at any time by replying “STOP.”
12.3 Standard carrier charges may apply.
12.4 We do not share your phone number, and messages are limited to service-related notifications.
12.5 Terms may be updated and will be communicated via SMS or email.